The workplace today is multigenerational and multi cultural. The idea that “we” all think the same, have the same perspective, or can be taught to think and behave the same isn’t valid. Plus, globalization has forced us to not only recognize, but respect differences, understand diverse points of view and become more open to other cultures in the workplace. Effective management in a multigenerational work environment is required for the successful manager.
Based on a clear understanding of your needs using company specific research, observations, data and interviews with key company stakeholders, a customized Multicultural Workplace Training is developed for every level and department of your organization – with emphasis on company leadership and your operations team - to assist them in better understanding a multi-cultural workplace while also providing practical tools and strategies for leading, managing, serving, and selling in this environment.
Course themes include:

• Cultural Building Blocks in Organizations

• Defining Values and Ethics

• Diversity Beyond Race and Gender

• Emotional Intelligence

• Identifying Unconscious Biases

• Multi-Cultural Leadership

• Multi-generational and Multi-cultural Communication

• Preventing Discrimination and Harassment

• Psychological Safety